FAQs

If you are not happy with your purchase, simply email us with your order number and we’ll provide you with the return address.

To receive a full refund to your original payment method, returns must be lodged within 14 days of receiving your order.

Please email us so that we can investigate the issue and work to resolve it! Options for a replacement, discount, store credit or refund are available for defective or faulty products.

All orders are processed within 48 hours of being placed. During a sale period, this may be extended up to 2 additional days.

Once an order has been handed to our shipping providers, the delivery timeframes are subject to their capacity to meet the below timeframes:

• UK: 3-5 Days
• Australia: 5-8 Days
• United States: 4-6 Days
• Anywhere else in the world: 5-10 Days